Loyalty marketing helps commerce companies grow and retain their customer base at a lower cost. It encourages customers to return regularly to your point of sale and make repeat purchases, increasing retention rates and boosting their lifetime value. With attractive perks and rewards, loyal customers tend to spend more, shop more frequently, and actively recommend your brand to their friends. Additionally, a loyalty program unlocks an extra trusted channel for interacting with clients, gathering their feedback, and collecting high-quality insights into their shopping preferences, directly from the source.

Loyalty Management offers a robust open API to connect it with your existing commerce platforms and tools. It also supports webhooks for real-time event communication with third-party systems. Our team of experts is dedicated to providing you with initial assistance and post-implementation support to ensure our solution successfully operates and exchanges data with your commercial websites, mobile apps, and POS systems.

Absolutely! We empower businesses to safeguard against fraudulent activities. You can assign unique IDs and validate customer contact details through SMS codes or double opt-in email verification. Also, you can configure reasonable delays for points accrual that prevent immediate usage on subsequent purchases. Additionally, you can  set up reports to identify suspicious or cheat activity, allowing you to automatically tag and restrict such users from incentive and promotional initiatives or require more frequent data updates and verification for these clients.

Yes! Loadstone Loyalty enables you to create referral programs that drive word-of-mouth marketing and brand advocacy. Loyalty members can easily invite their friends via unique referral links shared through direct messages or posted on social media. Both referrers and invitees will earn rewards, such as bonus points or additional perks, when they join as new customers and begin making purchases.