Behavior-driven Promotional 
Marketing system

Loadstone Promo is a unified platform to manage all your promotional campaigns across channels and geographies, with dynamic intent-based targeting.

Try different pricing strategies and product bundles, and experiment with offers and formats to build a consistent, predictable revenue stream from data-driven promotions.

Trusted by leading brands worldwide

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Loadstone Promo is a data-centric promotional marketing engine with a gift of gift-giving

+20M

Promo codes created by our retailers

x100

Ready to use pricing strategies

10B

Bonuses on our clients’ accounts

Business analytics dashboard showing positive growth metrics with 17.8% revenue increase, $573 average order value, and 1252 new customers, displayed alongside professionals reviewing performance data at modern office desk

Gain control
of your promos
and make them
work for your margins

Loadstone Promo is built with the idea of transparent goal setting, planning, management, and analytics for promo campaigns. We’ve created an easy, no-code tech stack to help your metrics grow with confidence.

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Optimize profitability and drive ROI

Eliminate margin erosion entirely with significantly better discount control tailored to each individual client.

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Impact CR and AOV

Leverage the connection with consumer behavior to drive acquisition, retention, and upsell.

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Launch offers 2 times faster

Save hours on promo campaign management and manage codes without the help of an engineering team.

Make audience-centric offers instead of scattering discounts widely

Sync your data seamlessly with our CDP, fully integrated with our promo engine, to craft personalized incentives. Leverage dynamic segments and a wide range of attributes to ensure precise targeting.

Smartphone notification interface showcasing audience targeting options with purple buttons for gender and age selections, and iPhone 14 displaying promotional message for outdoor tech gear sale with 30% discount

x100s types of audience targeting

Website behavior and actions

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Abandoned cart

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Abandoned category

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Post-purchase

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Inactive for N days

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Viewed price and dropped

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Abandoned search

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Items added to wish list

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Our client’s top choice

Customer lifecycle markers

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Makes purchases N times/month

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Total purchase value per N period

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Completed N purchases

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Favourite category: Fashion

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Top 5 products are N SKUs

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Last order made N days ago

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Bonus points expired

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Loadstone’s top choice

Interaction with your communications

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Opened an email in X campaign

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Clicked on the link in email

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Haven’t engaged for N days

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Opened ‘Summer’ campaign

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Received web push

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Re-subscribed to Newsletter

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Unsubscribed from SMS

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Explore the strategy behind promo targeting.

Ask for a quote

The process

Manage promo campaigns 
on micro and macro levels to retain consistency in promo calendar

Running multiple campaigns at scale can shrink your margins. Protect your revenue by managing promo initiative hierarchies with a comprehensive, high-level view and applying straightforward discount rules within campaigns.

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Set priorities on a macro viewso the discounts don´t compete in a cart or purchase receipt

Configure at a high level how different promotional campaigns interact, ensuring your activities remain profitable, aligned with the overall campaign calendar, and free from conflicting discounts.

Top client's prioritization strategies

Time-limited offers
Behavior-based campaigns
High-margin SKUs
Less popular categories
Closeout sales
Seasonal goods
BFCM
Promotional campaign management interface showing active campaigns including Black Friday offers, May combo set discounts, and department-wide deals with priority indicators and sorting options
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Set custom rules within campaigns to increase profit margins

Establish sales order or exceptions for certain SKUs, categories or group of products to set sensitive settings in between campaigns

Top popular clients’ prioritisation strategies

Low margin goods
Newly launched products
Luxury Brands
Limited-stock items
CloseoBundlesut sales
High-demand products
Loss-leader items
Promotional campaign priority interface showing product and purchase discount options with sequential ordering rules and minimum/maximum price thresholds on light purple background
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Set promo campaign variables

Indicate the set of factors for you promotional marketing campaigns within 80+ parameters such as geolocation, customer attributes, order items, etc

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Plan incentives with ease

Process automation
Pre-built promo scenarios
No more “Create a promo code” requests
Product price list import services
Modern e-commerce conditions interface with dropdown menus, tag selection, and interval settings on light purple background with mint green accents and dark action buttons
Promotional campaign management interface showing active campaigns including Black Friday offers, May combo set discounts, and department-wide deals with priority indicators and sorting optionsPromotional campaign priority interface showing product and purchase discount options with sequential ordering rules and minimum/maximum price thresholds on light purple backgroundModern e-commerce conditions interface with dropdown menus, tag selection, and interval settings on light purple background with mint green accents and dark action buttons

Find out how to simplify campaign workflows

Ask for a quote

The formats

Execute multiple discount
strategies, and make them heartfelt

Promos are not only about driving orders; they’re also about bringing positive emotions. Showcase your brand’s tone of voice and build connections by offering more than just a discount.

Popular and ‘long-tail’ promo bundles

Start with classics like 'Buy 3, Get 1 FREE' or '70% Off Black Friday Deals,' then explore tiered or dynamic discounts based on items, SKUs, margins, prices, or customer behavior.

Promocodes

Create unique or reusable promo codes that can be used only by the recipient or shared with a wider group. Track promo code usage and status in real-time reports.

Discount or increase the price

Balance the two strategies: discounting to increase cart value and raising prices to enhance profitability, perceived value, and eliminate losses.

Gift cards, vouchers, coupons

Make your promos create emotional, non-monetary-based connections with clients by offering gift cards, coupons, certificates, etc., with discounts, value, or accrued bonuses.

%, any currency, or bonus points

Use any value units you prefer—whether it's percentage discounts, local currency per location or store, or bonus points at your own exchange rate—in your promotional marketing.

Own exchange rate system

Set your own exchange rates for the bonus points. Specify a points rate multiplier, a fixed number (N) of bonuses or dynamic value.

Which areas would you like to improve in your business?

Secure your promo campaigns and prevent fraud

Loadstone is built to ensure promotional campaigns follow the rules you set, eliminating manual errors and unexpected backdoors, protecting your profit margins, and preventing potential losses.

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Anti fraud promocodes

Use one-time or unique promo codes that are generated automatically in the most secure way.

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Enforcement of promo campaign terms

Set behavior-based settings or clearly define exceptions, such as transaction limits, expiration dates, or promo code requirements.

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Promo audit and post-campaign analytics

Review the history of promo codes, activations, redemptions, and other to identify irregularities

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Transparent client profiles

Check 360° comprehensive user profiles to detect suspicious activity or fake accounts

Guaranteed omni-channel consistency like no other

Engage your audience through more than just emails. Connect via push notifications, iOS and Android Wallet, WhatsApp, Viber, SMS and integrated chatbots to deliver personalized, real-time communication across multiple channels.

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Web
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App
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Communications
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POS
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eWallet
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QRcodes
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Print
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Email
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Messengers
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SMS
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Push Notifications
Professional using laptop with smartphone displaying Electronic Leaf 48-hour flash sale promotion offering 70% discount on wireless headphones, smartphones and laptops

Bring product bundling to your store with Loadstone Promo

Virtual POS in your account

To test the performance of a particular promotion for a specific point of sale or customer.

Physical cards or vouchers

It can be easily printed, as our API is available for integration with the client’s or third-party software.

Direct integration with POS

No modification of the back office or any additional infrastructure setup required.

Effortless POS Integration and Custom Message Printing

Print your message on the purchase receipt with the promo offer or leave a note for the cashier.

Hyperlocal promo targeting

Per store, location, retail network - or omnichannel.

Manually insert discount

At the cash desk, by the cashier, within the set percentage limit.

Runs on eWallet on iOS or Android

Issue bonuses through digital gift  or bonus cards.

A modular marketing system
for your incremental growth

Loadstone offers  more than a customer experience platform.
Our composable marketecture lets businesses create scalable and customizable commerce  solutions to meet their unique needs.

Unified Customer Data Platform

A powerful CDP to fuel your marketing processes with real-time data

High-quality data is at the heart of the entire Loadstone product ecosystem, unifying sales data with first-party client information from multiple sources. It provides a comprehensive, marketing-ready client view and serves as the foundation for all our products, with the latest user segments and insights.

Retail Media

Designed to enable businesses to generate additional revenue with targeted advertising

Our end-to-end commerce media platform is an easy-to-manage product placement and advertising solution that dynamically delivers personalized ads to the most relevant shopping audiences, right at the point of sale.

Mobile app interface showing discounted outdoor gear: brown leather hiking boots at $99, orange hiking backpack at $59, and sports sunglasses at $199, with product cards displaying prices and savings percentages

CRM & Communications

Activate customer engagement with
ultra-personalized interactions

Loadstone’s CRM & Communications product allows marketers to segment their consumer base and engage audiences with an omnichannel approach, both online and offline.

Online shopper in mustard yellow blazer reading mobile notifications, surrounded by modern home decor including snake plant and ambient table lamp

AI Recommender
system

Shopping suggestions based on Artificial Intelligence and consumer behavior

Our recommender system is based on smart AI algorithms that precisely generate buying suggestions organically displayed at the most opportune moments. The perfect tool to maximize revenue potential.

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AI based commerce search

Replaces the native search function to provide exactly what users are looking for

AI Search enhances web and mobile product discovery experiences, driving higher conversions and ensuring customers never leave without making a purchase with rapid, highly accurate, and up-to-date results.

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Loyalty Management

Empower your brand with strong customer connections across all channels

Loadstone’s Loyalty Management system provides a flexible, robust solution for designing, launching, and managing loyalty and referral programs, seamlessly connecting online and offline audiences.

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Promo
Marketing

Simultaneously plan and launch various types of sales promotion campaigns

With our Promotional Marketing solution, marketers can easily run campaigns to attract new clients or reactivate existing audiences, while stimulating higher purchase volume and accelerating sales turnover.

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FAQs

What is promotional marketing?

Promotional marketing is a strategy widely used in commerce to boost customer engagement and drive sales by offering incentives. It can include various monetary and non-monetary tactics, such as granting discounts, coupons, and special offers, as well as developing multi-level loyalty programs, giveaways, and gamification mechanics.

A Customer Relationship Management (CRM) system helps businesses manage interactions with current and potential customers. It centralizes data, tracks interactions and automates processes, leading to improved customer retention, sales and overall business efficiency.
What are the effects of promotion in marketing?

Effective promotional marketing can be used to penetrate new markets by adopting a lower-price strategy, increase business margins, or clear inventory with targeted sales strategies within specific categories. It can also drive on-the-spot purchases. Through special personalized offers, promotional marketing helps build customer retention and foster engagement.

Our CRM integrates seamlessly with popular tools such as email marketing platforms, social media channels and third-party apps like WhatsApp, SMS, Viber and more, allowing you to manage all your communications from one place.
What is Loadstone’s Promo Marketing product?

Loadstone’s Promo Marketing solution is designed for managing and delivering promotional campaigns across various channels, both online and offline. Based on real-time, high-quality data, Loadstone’s Promo Marketing product can create a large number of offers and promotions simultaneously in different geographic locations, prioritizing them effectively. It is always focused on increasing engagement levels, conversions, and generating predictable new revenue streams.

Yes, you can set up automated workflows based on triggers like customer actions, time delays or specific events. Automations can send emails, assign tasks, update records and much more to streamline your processes.
How does Loadstone achieve a high level of personalization with its Promo Marketing tool?

By using advanced segmentation and real-time data from its own CDP, Loadstone enables marketers to deliver highly personalized promotions based on customer behavior, preferences, and purchase history. Loadstone’s Promo Marketing product works with dynamic segments to define smart and meaningful targets for each campaign.

Data security is our priority. We follow strict security protocols, including encryption, access controls and compliance with regulations such as GDPR and CCPA to ensure your data is protected.
If I buy Loadstone’s Promo Marketing tool, can I measure the success of my promotional campaigns?

Absolutely! Loadstone offers customized analytics and reporting tools that allow you to track key metrics, such as engagement rates, conversion rates, AOVs, and ROI, to refine your strategies and maximize results. From campaign performance to customer behavior analytics, Loadstone provides the precise data needed to make informed decisions.

Yes, our CRM offers omnichannel tracking. You can manage interactions across email, SMS, WhatsApp, social media and more from a single dashboard, allowing you to provide a seamless customer experience.
How does Loadstone ensure compliance with data privacy regulations?

Loadstone adheres to global data privacy standards, including GDPR and CCPA. It ensures that your promotional campaigns comply with regulations through consent-based data collection and management practices.

Yes, our CRM and communications software supports multi-language messaging, making it easier to engage with customers from different regions and cultures.
What channels does Loadstone include for promo campaigns?

Loadstone supports almost every channel, including email, SMS, WhatsApp, push notifications, in-app messages, and website pop-ups. Loadstone also provides a seamless omnichannel promotional experience both online and offline (in-store physical cards, personalized vouchers, receipts, and loyalty program communications at point-of-sale terminals). With Loadstone, the customer experience will always be unified across all touchpoints at every step of the journey.

With our CRM, you can create personalized customer journeys based on user behavior and data. Customize emails, SMS and other communications to ensure each interaction feels tailored to the customer.
How do I get started with Loadstone’s Promo Marketing product?

Getting started is easy! Contact our team for a quotation or just to talk to an expert, and we’ll guide you through the entire process: pricing, agreement, setup, integration, and campaign creation to ensure a smooth onboarding experience.

Absolutely. Our software includes powerful analytics and reporting tools that allow you to track open rates, click-through rates, conversions and other key metrics to optimize your campaigns in real-time.

Contact us if you have more questions about our Promotional Marketing Solution

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